Contact

Whether you are buying, moving, reviewing a mortgage, investing in property or considering protection, our team can arrange an initial conversation. Please tell us briefly what you need and the best way to reach you.

What happens next?

We will discuss your goals and circumstances, explain what information may be useful and agree the next step. An initial conversation is free. We will explain any advice fee and the service it covers before you decide to proceed.

Sending documents

Please do not email bank statements, identification or other sensitive documents until we have agreed a secure way to share them.

If you have a complaint

Please get in touch with Open Financial Services Ltd at 55 Abbey Street, Accrington, BB5 1EH or call 01254 351708. We will explain our complaints process and how to refer a complaint to the Financial Ombudsman Service if it cannot be resolved with us.

If you are unhappy with our service
If you wish to register a complaint, please write to:
OPEN FINANCIAL SERVICES LTD
55 Abbey Street,
Accrington,
BB5 1EH
or by telephoning us on 01254351708 where we will try to resolve your concern at the earliest time possible.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
The Financial Ombudsman Service can be contacted as follows: The Financial Ombudsman Service, Exchange Tower. London E14 9SR
Telephone: 0300 1239123 or 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

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